Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference! 

Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA.  Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay.  

Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC’s Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education. We currently have locations in Ames, Des Moines, & Marshalltown. 

As a Nurse Care Manager, you will be a member of a care team that provides high-quality, holistic healthcare and medical case management to patients living with HIV/AIDS through a client-centered approach using the Chronic Care Model as a framework.  Coordinates with PHC team members to provide positive service experiences for patients. Demonstrates PHC iCare values in daily work.

What's Great About this Position? 

• Earn 4 weeks of PTO throughout your first year of employment and enjoy paid holidays as well. 

• Earn a $5,000 sign-on bonus, paid over your first year of employment*

• Continue to develop your skills and grow your career through PHC’s training opportunities including: PHC University, Emerging Leaders, and medical and dental assistant training programs. 

What You Will Do

1. Supports and empowers clients throughout the HIV health care continuum to include holistic counseling, problem-solving “barriers to care” issues, and coaching clients as needed regarding treatment and medication adherence, healthy life choices, and self-help behaviors. 
2. Provides care coordination to address management of co-morbidities to satisfy HIV health maintenance protocols.
3. Completes RW Part C new patient coordinated intakes accurately and timely, according to established coordinated care workflows.
4. Performs nursing assessment/medical triage of acute medical issues and medication side effects and refers or monitors appropriately.
5. Thoroughly and accurately documents all patient encounters in the electronic medical record and assists with data collection, data management and data integrity according to grant guidelines.
6. Provides HIV and STI education to patients appropriate to their identified learning considerations and needs.  
7. Assists with scheduling and tracking of outpatient referrals for program patients.
8. Assists clients in accessing specialty medical, mental health, substance abuse and other support services through community agencies.

Qualifications You Need to Bring

Required: 

• Registered Nurse with license recognized by the State of Iowa Board of Nursing and BLS certified.
• Effective verbal and written communication skills.
• Customer service orientation with excellent interpersonal skills and commitment to service excellence.
• Ability to work collaboratively and build/maintain professional relationships with a wide variety of people, providers, and agencies.
• Self-motivated, willing to take initiative and work autonomously.
• Willing to listen, give instructional feedback and take direction from Clinical Program Director and Program Manager. 
• Problem solving skills with ability to apply critical thinking and assessment within nursing framework.
• Strong organizational, prioritization and time management skills with ability to multi-task and consistently meet department work schedule as designated.
• Basic knowledge of Human Immunodeficiency Virus infection and Acquired Immunodeficiency Syndrome. 
• Proficiency using Microsoft Office applications and internet-based applications; willingness and ability to learn different software and databases.
• Trustworthy with the ability to maintain patient confidentiality.
• Ability to consistently meet care manager measures and acceptable performance standards. 
• Licenses & Certifications: Current RN license; Current BLS; Current Mandatory Reporter Certification; AIDS Certified Registered Nurse certification required within 4 years, or as funding allows.

[If applicable, *Must be obtained within Introductory Period if not current]

Preferred:

• Experience in HIV/AIDS related care.
• Experience in a Community Health Center.
• Experience in community health or public health programs.
• Experience in case management and the Chronic Care Model.
• Experience with Electronic Medical Records.
• Experience with Health Registry systems.
• Knowledge of community resources.
• Written and verbal bi-lingual language skills in English and Spanish.
• Advanced computer skills; database experience and desktop publishing. 
• Baccalaureate degree in nursing or a related field.

We Take Care of Our People

Your experience and skills determine your base pay. The hiring range for this position is typically $51,600 - $64,500 annually. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $77,400 annually. PHC also offers a comprehensive benefits package, including:

• Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays

• License/certification fee reimbursement

• Paid time off for continuing education & continuing education reimbursement

• Tuition reimbursement program

• 401k with company match

• Medical insurance - PHC Pays, on average, 80% of medical premiums for all plan types (employee, employee + family, etc.)

• Dental insurance

• Vision insurance

• Life & disability insurance

• Flexible spending & health savings accounts

• Supplemental accident & critical illness insurance

• Discounts on pet insurance

Visit https://phciowa.org/careers for a summary of PHC’s benefits.

*Sign on bonuses are typically payable as $1,000 at hire, $2,000 at six months, and $2,000 at one year of employment. Internal candidates are not eligible to receive sign on bonuses. 

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