Williamsburg, Virginia
Step into a pivotal leadership role where you will transform patient care and operational excellence.
As the Nurse Manager of Med/Surg, you will oversee and integrate the nursing process across the facility and its associated departments. You will organize, plan, direct, and evaluate services with a focus on delivering superior patient outcomes. Your role as a clinical expert and mentor ensures a high-performing, engaged team while driving compliance with Riverside Health System standards and strategic goals.
What You’ll Do:
- Champion Patient-Centered Care: Continuously elevate patient and resident satisfaction by integrating feedback from surveys, incident reports, and benchmarking data into service improvements.
- Drive Quality and Safety: Monitor and address occurrence reports and patient complaints with timely, constructive follow-ups, ensuring continuous improvement and adherence to safety protocols.
- Lead Process Improvements: Actively participate in Performance Improvement (PI) activities, focus groups, and quality initiatives while gathering actionable insights through patient surveys.
- Mentor and Develop Teams: Inspire and guide employees with consistent coaching and feedback to foster high morale, professional growth, and a collaborative atmosphere.
- Ensure Regulatory Compliance: Maintain strict adherence to state, federal, and accrediting body requirements, ensuring operational excellence and high-quality care delivery.
- Strengthen Relationships: Build positive partnerships with physicians, sharing quality reports and engaging them in collaborative decision-making processes.
- Oversee Staffing and Productivity: Manage daily and long-term staffing needs to ensure 24/7 coverage, stepping in as needed to maintain operations during unplanned shortages.
- Foster Organizational Advancement: Represent the facility and department in professional development initiatives, committee assignments, and strategic planning.
Qualifications:
- Education: Bachelor’s Degree in Nursing (Required)
- Experience:
- 1 year of RN experience (Required)
- 1 year of supervisory experience (Preferred)
- Licenses/Certifications:
- Registered Nurse (RN) license – Virginia or a compact state (Required)
- Specialty Nursing Certification (e.g., CMSRN, CCRN, etc.) (Preferred)
Skills and Abilities:
- Exceptional leadership, organizational, and interpersonal skills.
- Proficient in nursing assessments, patient triage, and documentation.
- Strong computer and data analysis skills to monitor productivity and quality.
- A natural mentor with the ability to inspire and support team growth.
Why Join Us?
Become part of a team where your leadership shapes the future of healthcare excellence. At Riverside Health System, you will play a critical role in driving innovation, empowering teams, and ensuring every patient receives care that is clinically exceptional and deeply compassionate.
Apply today and lead the way to better care!
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.