Clinical Support and Occ Health Nurse

Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.
To learn more about working at BHCHP, watch our video Please Click Here.

Job Summary:
***NOW OFFERING A $4,000 SIGN ON BONUS***     
                     
Hours:   Full-time: Monday - Friday, 8:30am - 5:00pm
Union:  No
Union Name: Non-union
Patient Facing: Yes

We are looking to hire a Clinical Support and Occupational Health Nurse.  In this dual role, you will provide critical weekday telephone support to the patients and clinical staff at BHCHP while overseeing occupation health requirements for staff. You must possess strong clinical and communication skills.  In this role, you will be using problem solving and investigational skills to assist our complex patient population with important decision making, medication questions, triage of health issues and abnormal lab results. 

You will also oversee the occupational health requirements of a growing staff. This will include delineating and communicating effectively the required immunizations and TB surveillance listed in the BHCHP Worker Immunity Policy for new and existing staff. Other duties would include ownership of the annual FIT testing for respiratory PPE and annual staff influenza clinics, as well as management of the Sharps Exposure Plan and facilitation of other staff vaccines/TB screening performed on site. In addition, you will work collaboratively with the Boston Medical Center’s Working Well Clinic.

Responsibilities:

• Triage medical calls for our medical and psychiatric on-call providers.  Provide a cursory assessment of the patient’s needs and help them decide if they need to seek emergency treatment, seek care immediately through open access appointments with their primary care teams or make an appointment with their healthcare team.
• Answers patient questions related to medication refills, appointment requests and other non-urgent issues. Updates and performs medication reconciliation in the EMR.
• Acts as point person for urgent lab notifications during the daytime/week-day hours.  Communicates these lab issues to appropriate providers.
• Checks and manages the medication refill and RN lines; provides cross- coverage for medication vouchering at our pharmacy and prior authorization processing.   
• Collaborate with the leadership team to ensure compliance with regulatory and accrediting agency requirements, timely and accurate reporting to the Department of Public Health, and other external agencies as appropriate.
• Actively participates in leadership meetings to ensure alignment of priorities and strategies.
• Manage Occupational/Employee Health to institute measures to protect and prevent healthcare workers from injuries due to communicable diseases.
• Assist in planning and coordinating a program-wide Employee Health program based on specific needs, according to CDC guidelines, OSHA, CMS requirements, and DPH standards.
• Checks and manages the Occupational Health line which was set up in response to COVID.  Answers staff questions about exposures, symptoms and facilitates in-house testing.  Manage return to work criteria for any COVID positive staff.
• Manages employee health data and tracking programs; work with Human Resources to facilitate surveillance testing for staff.  Communicate any positive results to the staff members and manage return to work criteria.

• Commonwealth of Massachusetts RN license
• Previous experience in community health center or primary care experience
• Strong medical/surgical assessment skills
• Excellent communication skills and ability to respond to concerns from patients or staff in a courteous, respectful manner, including under stressful circumstances.
• Ability to manage confidential information with discretion and professionalism.
• Working knowledge and experience with electronic health records is strongly preferred.
• Interest in public health, primary and preventive nursing/medicine
• A demonstrated interest in working with underserved populations, including people with co-morbid psychiatric illness and substance use disorder.
• Life support training certification (e.g. CPR, BLS, ACLS) from a course that includes a hands-on, in-person component.

• The compensation starts at $40.00 per hour and increases based on years of experience.
• BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of seven thousand five hundred dollars added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.